Privacy Policy

Last Updated: January 16, 2025

The Content Vault ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at thecontentvault.co.

1. Information We Collect

Information You Provide

Account Information: When you sign up using Google Sign-In, we collect your name, email address, and profile photo.
Content Files: Files, images, videos, and documents you upload to our platform.
Project Information: Share names, descriptions, tags, and other metadata you create.
Payment Information: When you subscribe to Pro, Stripe processes your payment information. We do not store complete credit card numbers.

Information Collected Automatically

Usage Data: Information about how you use our service, including file views, downloads, and share analytics.
Device Information: Browser type, operating system, IP address, and device identifiers.
Cookies: We use cookies and similar technologies to maintain your session and improve your experience.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your subscription payments
Send you service-related notifications and updates
Respond to your comments, questions, and support requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Firebase (Google Cloud), Stripe for payment processing, and other service providers who assist in operating our platform.
Share Recipients: When you create a share link, the files and information you include in that share are accessible to anyone with the link (or authorized users, depending on your access control settings).
Legal Requirements: When required by law, subpoena, or other legal process.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Storage and Security

Your data is stored securely using Google Firebase and Firebase Storage. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your account and associated data
Export: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing emails (service emails cannot be opted out of while you have an active account)

To exercise these rights, contact us at hello@simplicloud.co.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our service, you consent to such transfers.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: hello@simplicloud.co
Website: thecontentvault.co